Privacy Policy of Shemford
1. Introduction
At Shemford, we value the privacy of our students, parents, and staff. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we obtain during the course of our operations, including through our website, student admission process, and ongoing academic activities. By using our services or providing us with your personal information, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect various types of personal data to ensure proper functioning of the school, communication, and student safety. The types of information we collect include:
2.1. Personal Identification Information
Name, address, email, phone number, date of birth, student ID.
2.2. Parent/Guardian Information
Contact details and emergency contact information.
2.3. Academic Records
Grades, attendance, assignments, and any academic achievements.
2.4. Health Information
Medical history, allergies, vaccination records, and emergency medical contact information.
2.5. Payment Information
For processing tuition fees and other payments, we may collect billing and payment details, such as bank or credit card information.
3. How We Use Your Information
The information we collect is primarily used for educational purposes and school administration, including but not limited to:
3.1. Admission Process
To review applications and make decisions regarding enrollment.
3.2. Student Records
To maintain academic and attendance records, monitor progress, and communicate with parents/guardians.
3.3. Health and Safety
To ensure the wellbeing of students and staff in case of emergencies.
3.4. Communication
To send updates about school events, schedules, parent-teacher meetings, or important notices.
3.5. Financial Management
To process fees, issue invoices, and handle payment disputes.
3.6. Improvement of Services
To assess the quality of education, improve our programs, and conduct internal audits.
4. Sharing of Information
We take the protection of your personal information seriously and will only share data under the following circumstances:
4.1. With Your Consent
We may share your information with third parties for specific purposes when we have obtained explicit consent.
4.2. With Service Providers
We may share information with trusted third-party service providers (e.g., IT services, payment processors) who assist us in running the school. These providers are bound by confidentiality agreements and are only allowed to use your data as necessary to provide their services.
4.3. Legal Compliance
We may share information with regulatory authorities, courts, or law enforcement agencies when required by law, or when necessary to protect the rights, safety, and property of the school or others.
5. Data Security
We implement robust security measures to protect the personal information we collect. This includes:
5.1. Physical Security:
Restricted access to school premises and sensitive documents.
5.2. Electronic Security:
Encryption of digital records, password-protected systems, and regular cybersecurity audits.
5.3. Staff Training:
All school personnel handling personal information are trained in data protection policies and are required to follow strict confidentiality agreements.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This includes:
6.1. Student Records:
Academic and health records are retained for the duration of the student’s enrollment and for a specified period after withdrawal or graduation.
6.2. Payment Records:
Financial data is kept as required by law for accounting and auditing purposes.
After the retention period expires, we securely delete or anonymize your personal information.
7. Accessing and Updating Personal Information
Parents and guardians have the right to:
7.1. Access Personal Data:
Request a copy of the personal information we hold about their child or themselves.
7.2. Update Data:
Correct inaccurate or outdated information (e.g., contact details, health information).
7.3. Withdraw Consent:
At any time, you may withdraw consent for specific data uses, such as receiving marketing communications, though this may affect certain services provided by the school.
Requests can be made by contacting our administrative office, and we will respond within a reasonable time-frame.
8. Cookies and Tracking Technologies (For Website Use)
Our school website may use cookies and similar tracking technologies to enhance user experience and collect information about site usage:
8.1 Cookies:
Small data files stored on your device that help us remember your preferences and optimize the site’s performance.
8.2. Analytics:
We may use third-party services (e.g., Google Analytics) to monitor website traffic and usage patterns to improve user experience.
You can disable cookies via your browser settings, but this may limit your access to certain functionalities of the website.
9. Third-Party Links
Our website or school communications may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites. We encourage parents and guardians to review the privacy policies of any third-party services their children may use.
10. International Data Transfers
If Shemford transfers personal information to jurisdictions outside of your country, we will ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your data.
11. Children’s Privacy
We are committed to protecting the privacy of children. Shemford only collects and uses student data with the consent of parents or legal guardians. We encourage parents to actively engage with their children’s online activities and school communications to ensure the safe handling of their information.
12. Changes to this Privacy Policy
Shemford may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Parents and guardians will be notified of significant updates via school communications or our website. Continued use of our services following any changes constitutes acceptance of the updated policy.
13. Contact Information
For any questions, concerns, or clarifications regarding these Terms & Conditions, please contact us at:
- Address: Sargaria, Briddhapara, West Bengal 713405
- Phone: 9647703070
- Email: dhatrigram@shemford.com